Cookie Policy

Hive Wellness - Cookie Policy

Hello there!

Thank you for checking out our cookie policy.  We are committed to ensuring that our website and its use of cookies and other technologies comply with UK laws on privacy and data protection. This policy sets out the types of cookies and similar technologies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.

What are cookies?

Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. Strictly necessary cookies do not require your consent under the Privacy and Electronic Communications Regulations (PECR), as they are essential for the operation of our website or to provide a service you have requested. Where these cookies involve personal data, we rely on our legitimate interests under Article 6(1)(f) UK GDPR.

All other cookies will only be placed on your device with your consent. We obtain your consent via our cookie banner before placing any non-essential cookies. Consent must be freely given, specific, informed and unambiguous.

Our website needs to use these cookies so we can understand what works well on our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.

Do you use similar technologies?

We may also use similar technologies such as local storage, session storage, pixels, trackers, tags, scripts or other technologies. These technologies operate in a similar way to cookies and may store or access information on your device. Where these technologies are not strictly necessary, we will obtain your consent before using them.

What type of cookies do you use?

We use the following cookie types:

Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors. These cookies are only activated where you provide consent via our cookie banner.

Information collected through cookies and similar technologies may be processed by third-party providers (such as analytics or advertising partners), even where the cookies themselves are first-party cookies. These providers may use this information to help us analyse website usage or deliver relevant content or adverts.

We do not control how these third parties use your data and recommend reviewing their privacy and cookie policies for more information. Some providers may transfer data outside the UK, and where this happens, appropriate safeguards will be in place.

What exact cookies do you use on your website?

We’ve provided a detailed breakdown below of all the cookies and other technologies we use on our website, and why we use them in the table below.

Portal Cookies - Our website includes a secure portal, accessible via a separate subdomain. While the portal operates independently and uses its own cookie consent mechanism, we have included the cookies and similar technologies used within the portal in the table below for transparency. These cookies may differ from those used on our main website, particularly where they relate to account access, security, and user functionality. Your preferences for cookies within the portal are managed through the cookie banner presented when accessing that environment.

 Do you use any Third-Party Cookies?

Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitors’ devices by third-party outlets. Common examples of these third parties can include social media platforms, analytical providers, and advertising networks.

We do not use any third-party cookies or similar technologies on our website. All cookies used are first-party cookies and are set and controlled by us.

What Similar Technologies do you use?
In addition to cookies, we also use similar technologies as listed below. These technologies store information on your device in a similar way to cookies and are used to ensure the website functions properly.

While we aim to keep the above lists accurate and up to date, cookies and similar technologies used on our website may change from time to time. As a result, the above lists may not always reflect all cookies in use at any given moment. We encourage you to review this policy regularly for updates.

How can I control these cookies?

You are able to control your use of cookies on our website and within our portal through the cookie banners presented to you. You can do the following:

• Accept all cookies; and

• Reject non-essential cookies.

On our main website https://uat.hive-wellness.co.uk/ and our portal website, https://uat.hive-wellness.co.uk/hive-hub, you can also access the “Cookie Settings” option in the bottom left-hand corner to review and manage your preferences at any time.

You can withdraw or change your consent at any time by:

• clicking the “Cookie Settings” option available on our main website; or

• using the options presented within the cookie banner when accessing the client portal

Both cookie banners provide equal prominence to “Accept All” and “Reject All” options. Non-essential cookies are not pre-ticked and will not be placed on your device unless you actively opt in.

Please note:

• Rejecting non-essential cookies will not affect the core functionality of our website.

• Strictly necessary cookies cannot be disabled via our cookie tool.

You may also adjust your browser settings to block or delete cookies. However, blocking essential cookies via your browser may impact website functionality.

If we use Google Analytics, you may opt out by installing Google’s browser add-on available at: https://tools.google.com/dlpage/gaoptout

What is the Expiry Period for your cookies?

Each cookie’s duration is set out in the table above. Some cookies are session cookies (which expire when you close your browser), and others are persistent cookies (which remain on your device for a defined period).

How often is this policy updated?

We may update this Cookie Policy from time to time to reflect changes in legal requirements or the cookies we use. We recommend checking this page regularly for updates.

How do I ask you for more information?

If you’d like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details:

admin@hive-wellness.co.uk

We will ensure we get back to you as soon as possible.

You can also learn more about how we process your personal data in our Privacy Policy here.

Thank you for reading this policy.